Last updated: 01/01/2026
These Terms & Conditions (“Terms”) govern the sale and use of digital products (“Products”) offered on the website operatorplaybooks.com (the “Website”), operated by MyPreciousSupply, a SASU company incorporated under French law, with registered office at 1 Avenue des Arts, 94100 St-Maur-des-Fossés, France, registered with the Trade and Companies Register of Créteil, France under number 853.803.112 (the “Company”). By purchasing, accessing, downloading, or using any Product, you (“Customer”) agree to be bound by these Terms.
If you do not agree to these Terms, do not purchase or use the Products.
1. Nature of the Products
The Products consist of digital files (including but not limited to PDF guides, playbooks, templates, frameworks, and educational materials).
Products are provided for informational, educational, and operational purposes only, and do not constitute legal, medical, financial, tax, employment, or regulatory advice.
Purchasing a Product does not create any attorney–client, consultant–client, or professional advisory relationship.
The Products do not include any obligation of results.
The Company makes no representation or warranty that the use of any Product will lead to any specific outcome, performance level, commercial success, compliance, or benefit.
The Customer remains solely responsible for all decisions made and actions taken based on the Product
2. Professional Audience
The Products are intended for business and professional users.
By purchasing, the Customer represents and warrants that they are acquiring the Products for business use, not as a consumer under the laws of any jurisdiction.
3. Prices and Payment
Prices are listed in U.S. dollars (USD) unless stated otherwise.
The Company may modify prices at any time without notice.
Payments are processed by third-party payment providers. The Company does not store payment information.
4. Delivery of Digital Products
Upon successful payment:
- The Product becomes instantly accessible via download, or
- The Customer receives access by email.
The Customer is responsible for providing a valid email address and maintaining access to their digital storage environment.
5. No Refunds – Digital Goods
All sales are final. No refunds will be provided under any circumstances, except where mandatory law strictly requires otherwise.
By purchasing a Product, the Customer expressly acknowledges and agrees that:
- The Product is a digital content not supplied on a tangible medium.
- Performance of the contract begins immediately upon payment, with instant access to the Product.
- The Customer expressly consents to the immediate performance of the contract.
- The Customer expressly waives any right of withdrawal or cancellation once access to the Product has been granted, to the fullest extent permitted by applicable law.
Any non-fraudulent chargeback or payment dispute shall constitute a material breach of these Terms.
6. License and Permitted Use
Upon purchase, the Customer receives a non-exclusive, non-transferable, non-sublicensable, revocable license to use the Product for their own internal business purposes only.
The Customer may not, under any circumstances:
- redistribute, resell, sublicense, or commercially exploit the Product;
- publish the Product online or make it accessible to third parties;
- modify, adapt, translate, or create derivative works based on the Product, except for internal operational use;
- share or distribute the Product within agencies, teams, or companies beyond the purchasing entity unless expressly authorized in writing.
Unauthorized distribution or reproduction will result in license termination and potential legal action.
7. Lawful Use and Customer Responsibility
The Customer agrees to use the Products in compliance with all applicable laws, regulations, and professional obligations.
The Customer remains solely responsible for:
- the interpretation of the Products,
- decisions made based on the Products, and
- any implementation, actions, or omissions resulting from their use.
The Customer agrees to indemnify and hold harmless the Company, its owners, and authors from any claims, damages, liabilities, losses, or expenses arising out of or related to the Customer’s use or misuse of the Products.
8. Intellectual Property Rights
All Products, content, templates, text, graphics, branding, and materials remain the exclusive intellectual property of MyPreciousSupply.
No ownership rights are transferred to the Customer.
9. Disclaimer of Warranties
To the fullest extent permitted by law, the Products are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including:
- fitness for a particular purpose,
- merchantability,
- accuracy or completeness,
- regulatory or legal compliance,
- performance outcomes, results, or profitability,
- non-infringement.
The Company does not guarantee that the use of any Product will:
- improve business performance,
- reduce legal or operational risk,
- result in revenue or cost changes,
- comply with applicable laws or platform policies.
Each Customer is solely responsible for obtaining independent legal, regulatory, tax, employment, or professional advice.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Company, its owners, and its authors shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, or special damages, including but not limited to loss of revenue, profits, data, goodwill, or regulatory penalties.
- In jurisdictions where some exclusions are not allowed, liability shall be limited to the fullest extent permitted by law.
- In all cases, the total aggregate liability of the Company and its owners shall be strictly limited to the amount paid by the Customer for the Product giving rise to the claim.
The Customer agrees that this limitation represents a fair allocation of risk.
11. No Professional Advice; No Reliance
Nothing in the Products or Website should be relied upon as:
- legal advice,
- regulatory guidance,
- employment law advice,
- tax or financial advice,
- medical or scientific advice.
Any reliance is at the Customer’s sole risk.
The Customer agrees that no statement within the Products constitutes a guarantee, certification, or statement of compliance with any law, regulation, or platform policy (including FTC, FDA, GDPR, CCPA, state privacy laws, consumer protection laws, or advertising standards).
12. Data Protection & Privacy
Customer data (name, email, payment information via third-party processor) is collected via the Website solely to process the purchase and deliver the Product.
The Company complies with applicable data protection laws including, where relevant, GDPR, CCPA, and other global standards.
A dedicated Privacy Policy is available separately.
13. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of France, excluding any conflict-of-laws rules that would result in the application of another law.
Any dispute arising out of or in connection with these Terms, including their validity, interpretation, performance or termination, shall be subject to the exclusive jurisdiction of the competent courts of Paris, France, to which the Customer expressly submits.
14. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Modifications to the Terms
The Company may update these Terms at any time.
The version in effect at the time of purchase shall apply.
16. Force Majeure
The Company shall not be held liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to technical failures, platform outages, acts of God, governmental actions, strikes, or network interruptions.
17. Acceptance
By purchasing, accessing, downloading, or using any Product, the Customer acknowledges:
- they have read, understood, and agreed to these Terms,
- they are purchasing for business use,
- they waive all refund rights to the fullest extent allowed by law.